Welcome to warungcod.my.id. We highly value your privacy and are deeply committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, manage, and safeguard your information when you visit or make a purchase on our website.By using our website, you hereby consent to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide when placing an order (particularly through our Cash on Delivery / COD system) or when interacting with our website, including:
- Personal Identification Data: Full name.
- Contact Data: Active phone/WhatsApp number (required for COD confirmation) and email address (optional).
- Shipping Data: Full shipping address (Street, Sub-district, District, City/Regency, Province, and Postal Code).
- Automated Data (Cookies & Tracking): IP address, device type, browser type, and your activity on our website through third-party tools such as Google Analytics and Google Ads Tag.
2. How We Use Your Information
We use the collected data for the following purposes:
- To Process Orders: To confirm orders via WhatsApp/SMS and deliver products to your address through our third-party logistics/courier partners.
- Customer Support: To contact you regarding shipping updates, delivery issues, or product returns.
- Marketing & Remarketing: To provide information about our latest product promos or to run targeted ad campaigns (retargeting) relevant to your interests.
- Website Optimization: To analyze website performance to ensure a faster, smoother, and more efficient shopping experience.
3. Information Disclosure to Third Parties
We do not sell, rent, or trade your personal information to outside parties. We only share your data with trusted third parties who assist us in operating our business and fulfilling your transactions, namely:
- Logistics & Courier Services: To safely deliver the products directly to your doorstep.
- Advertising Platforms (such as Google Ads): For conversion tracking purposes and to optimize our advertising campaigns to ensure better ad relevance.
4. Data Security
We implement standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of digital storage is 100% secure.
5. Cookies and Third-Party Advertising
Our website uses cookies to record visitor preferences and optimize ad delivery. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website. You can choose to disable cookies through your individual browser settings at any time.
6. Your Rights
In accordance with applicable Personal Data Protection (PDP) regulations, you have the right to:
- Request access to the personal data we hold about you.
- Request corrections or updates to any inaccurate personal information (e.g., typos in your shipping address).
- Request the deletion of your data from our marketing databases once the COD transaction is completed and successfully delivered.
7. Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time to reflect business adjustments or new legal regulations. Any changes will become immediately effective once the revised draft is posted on this page.
8. Contact Us
If you have any questions, concerns, or wish to exercise your data deletion rights regarding this Privacy Policy, please contact us at:
- Email: cs@warungcod.my.id
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